Refund & Cancellation Policy

Awan Rental Service

At Awan Rental Service, we aim to provide reliable and flexible car rental services. This Refund & Cancellation Policy explains the terms regarding booking cancellations and refunds.

1. Booking Cancellation

Customers may cancel their booking before the scheduled rental time by contacting Awan Rental Service through phone, email, or our website.

2. Cancellation Charges

  • If the booking is cancelled 24 hours before the rental time, a full refund may be provided.

  • If the booking is cancelled less than 24 hours before the rental time, a cancellation fee may apply.

  • No refund will be provided once the rental period has started.

3. Refund Process

Approved refunds will be processed using the same payment method used during booking. Refund processing may take 3–7 business days depending on the payment provider.

4. Early Return

If a customer returns the vehicle earlier than the agreed rental period, no refund will be issued for unused rental time.

5. Service Cancellation

Awan Rental Service reserves the right to cancel a booking due to unforeseen circumstances such as vehicle unavailability, maintenance issues, or safety concerns. In such cases, a full refund will be provided.

6. Contact Us

For cancellation or refund requests, please contact:

Awan Rental Service
Website: awanrentalservice.org
Email: [awanrentalservice@gmail.com]
Phone: [0308-6106960]

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